Black Box inks $103M contract with Miami-Dade airport for telecommunications, data network, tenant services
New contract assures continued high-quality managed services for airport tenants and visitors, says Black Box.
Black Box Corporation (NASDAQ: BBOX) announced that it has been awarded an eight-year, $103 million managed services agreement by Miami-Dade County for the Miami-Dade Aviation Department (MDAD).
The agreement -- which includes two, one-year options for renewal -- is to provide telecommunications, data network and shared tenant services throughout Miami International Airport and its associated general aviation airports.
“The Miami-Dade Aviation Department has been a valued Black Box customer for many years. Black Box appreciates the confidence that MDAD has placed in our company with the award of this multi-year agreement,” commented Jeff Barton, vice president of sales, enterprise managed services.
Currently, Black Box has an on-site team at the airport that performs programming, technical engineering and system design. This includes an on-site IT service desk that serves as the focal point for IT-related service calls and requests. The service desk achieved ISO/IEC 20000 certification for IT Service Management through 2018.
“We look forward to leveraging our proven people, processes and solutions to deliver on MDAD’s commitment to ensure enhanced customer satisfaction for the airlines, tenants and passengers at MIA,” continued Black Box's Barton.
“Black Box has been an integral part of our team," concludes Maurice Jenkins, director, Information Systems and Telecommunications Division, MDAD."We are pleased that Black Box will continue to support MDAD as we focus on delivering a positive customer experience at MIA.”