trans data elektronik (tde) recently incorporated fiber-optic trunk cables, patch cables, and splice boxes into its online configurator and web shop. By doing so, the company explained it now “offers an industry-wide unique range of configuration possibilities. When placing their orders, users can already choose from a wide range of products for their individual configuration of fiber-optic patch and trunk cables, as well as splice boxes and breakout boxes with a variety of mountings. An integrated intelligent test system guarantees web users configure feasible and correct applications only. After configuring the application, users can immediately place their order … tde is able to deliver the order within 24 hours.”
The company explained that when designing the web shop and configurators, it recognized and addressed the critical importance of intuitive usability as well as professional support. “In only three easy steps customers can specifically and correctly configure fiber-optic cables,” tde explained. “The customer first chooses the cable, then the connectors before deciding on extras such as pulling socks or labels. Based on the selected parameters, the choice of cable types or connectors is automatically reduced so that feasible configurations are guaranteed.”
The same principle is used for the fiber-optic splice-enclosure configurator, for splice boxes and breakout boxes with different mountings, tde noted. “All common fiber-optic connector types, ranging from ST to E2000 connectors can be used,” it said. When configuring, “customers first choose the enclosure from the drop-down menu, followed by the mounting according to the following criteria: fiber type, fiber-optic adapter type, and pigtails. Lastly, customers can decide whether they want their application prepared ready to splice, or equipped with a crimp splice protection.”
To avoid mistakes, and also to be able to respond quickly to customer needs, tde said it has integrated an intelligent test system for feasible and correct configurations. This intelligent test enables configured applications to be ordered directly in the web shop, error-free.
Andre Engel, tde’s chief executive officer, commented, “High quality, reliability, fast reaction times and short delivery periods for our customers are our aspiration. The very high acceptance of our online tools, and the positive feedback on our web shop, confirm that we really meet our customers’ needs. This is why we will further expand this offer in the future.”