Jacksonville's IQ Fiber marks initial Florida FTTH network construction

March 2, 2022
New $12.5 million fiber-optic network construction project to start this spring in Atlantic Beach, FL.

IQ Fiber (Jacksonville, FL), a local residential fiber-optic internet service provider in northeast Florida, this week announced it will begin construction on a 10 gigabit-capable fiber-optic network throughout the area of Atlantic Beach, Florida. Construction on the 100% fiber-optic internet project is slated to begin this spring.

The company said its construction activity will consist of the installation of underground conduit and fiber-optic cables that extend from the core internet backbone directly into individual customer’s homes, allowing for the fastest internet speeds available in the area, while supporting escalating growth in internet usage and demand.

“Atlantic Beach residents will finally have a smarter choice for high-speed broadband,” said Ted Schremp, CEO of IQ Fiber. “We are building not just a network that is purpose-built for the modern internet, but also providing a streamlined and simplified customer experience that removes the hassles consumers endure today.”

With average broadband usage increasing over 25% per year in the US, the ISP notes demand has increased for the symmetrical speeds, reduced lag time and massive network capacity that fiber offers.

“We welcome IQ Fiber to Atlantic Beach and are very pleased that fiber-optic service is being made available to our community,” said Atlantic Beach Mayor Ellen Glasser. “I’m certain our residents and businesses will appreciate having a new choice for internet service – and that the service is being provided by a local company.”

Fiber launch includes national broadband specialists

On Feb. 2, IQ Fiber announced that it has partnered with Calix, Inc. and CHR Solutions, both specialists in broadband technology and customer support services.

IQ Fiber has partnered with Calix to deploy the latest XGS-PON technology, which supports symmetrical internet speeds of up to 10 gigabits per second. In addition, Calix’s cloud-based software platforms will enable the company to deliver a quality experience to its customers by leveraging state-of-art tools built for the modern internet. Calix notes its cloud and software platforms enable service providers of all types and sizes to innovate and transform networks.

“As subscriber demand continues to increase, the ability to scale to meet that demand will necessitate real-time insights and the flexibility to embrace 10G technologies,” noted Scott Neuman, VP of Corporate Marketing at Calix “The Calix end-to-end solution strategy—which spans the access network to the subscriber edge – ensures that broadband service providers can simplify their network operations, excite their subscribers with unparalleled experiences, and grow the value they deliver to their communities.”

For its part, CHR Solutions, through its Omnia360 platform, is providing IQ Fiber’s dynamic CRM, customer billing, and account management services.

"CHR’s Omnia360 platform has combined capabilities that bring sales, marketing, and service. Omnia360 is a single system that will allow IQ Fiber staff to not only excel at their customer service and marketing tasks, but also has integrated and flexible customer self-care options, service delivery automation, and engineering functionality,” said Kevin Kutcher, VP of marketing of CHR. “We are excited to help IQ Fiber bring advanced broadband products and services to the North Florida region.”

IQ Fiber said it is currently finalizing its network plans and will soon launch more infrastructure projects across north Florida.

“Bringing competitive, high-quality and high-speed fiber broadband service to North Florida takes an exceptional team supported by strong partners,” said Ted Schremp, CEO of IQ Fiber. “Calix and CHR will help us provide a stellar customer experience through the very latest technology, backed by high-quality customer support.”

Jacksonville headquarters

In December 2021, the company selected a home for its Jacksonville headquarters with an announcement that it had leased the former iMethods office space at 8787 Perimeter Park Blvd.

CHINT Properties owns the location, which includes 6,600 square feet of space which will house IQ Fiber’s management, engineering, and customer contact divisions. The company moved to the new space in early 2022.

“We have been ramping up quickly, growing our team and completing our network design,” said IQ Fiber CEO Schremp. “Selecting and securing adequate office space for our rapidly growing operations was paramount to building our company foundation as we focus on serving customers in early 2022.”

IQ Fiber noted it will be offering customers month-to-month rates with "no hidden fees, surcharges or surprise price increases." The company's three service plans will deliver symmetrical internet speeds between 250 and 1,000 Mbps, uploads and downloads at gigabyte speed, and whole-home Wi-Fi service.

Visit www.iqfiber.com

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