FCC says cabling delayed IT upgrade

Sept. 9, 2015
Unexpected cabling issue attributed to FCC's new commercial IT upgrade provider.

John Eggerton of Broadcasting & Cable (BC)reports that "the FCC has pushed its timetable for getting all of its databases and systems back up and running after a holiday weekend IT revamp, from Tuesday, Sept. 8, to 8 a.m. on Thursday, Sept. 10, after an extended and unexpected cabling issue attributed to its new commercial provider."

According to Eggerton's report, throughout the Labor Day holiday, FCC staffers worked to re-locate more than 200 servers and over 400 associated applications to a commercial provider, in a move to save money and improve resiliency by transferring legacy applications to the cloud.

"Our servers left FCC headquarters in seven moving vans after midnight and arrived safely at the new commercial data center facility early Friday morning," blogged FCC CIO David Bray, as noted in BC. Bray continued, "While all the data and infrastructure arrived intact, upon arrival we discovered the need for some additional cabling to be done by our commercial partners that took longer than expected. Unfortunately, this delayed completion of all of the system upgrades – even with the FCC team working around the clock throughout the holiday weekend."

At the time of the report, the FCC's Electronic Comment Filing System (ECFS) was known to be back online; the commission said in a notice that it expected to have its EDOCS document management system back up by the end of Tuesday. The commission's Network Outage Reporting System (NORS), Consumer Help Center (CHC), and Disaster Information Reporting System (DIRS) remained up and running throughout the upgrade, the report added.

Full story:
FCC Says Cabling Issue Extends IT Upgrade (broadcastingcable.com)

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