Graybar extends customer service hours

Jan. 19, 2016
Graybar announced that it is now offering extended customer service hours nationwide, via the distributor's newly centralized National Customer Service Team in St. Louis.

Graybar announced that it is now offering extended customer service hours nationwide, via the distributor's newly centralized National Customer Service Team in St. Louis.

According to a Graybar press release, "the National Customer Service Team can help customers place orders, check order status, obtain proof of delivery, pricing and product availability before and after the traditional business hours of Graybar’s more than 260 branches nationwide."

Support though the National Customer Service Team is available Monday through Friday from 6:00 a.m. – 10:00 p.m. CST and Saturday and Sunday from 8:00 a.m. to 5:00 p.m., by calling 1-800-GRAYBAR (1-800-472-9227). Customers can continue to call their local branches for service during regular business hours.

More news:Graybar appoints former Eaton, Hubbell exec to strategic accounts

“Graybar’s primary goal is to make it easier for our customers to do business and complete their projects,” comments Scott Clifford, Graybar’s senior vice president, supply chain management. “Extending the breadth and depth of our customer service program nationwide demonstrates our ongoing commitment to working to our customers’ advantage.”

Fortune 500 corporation Graybar is a leading distributor of electrical, communications and data networking products and provider of related supply chain management and logistics services. Through its network of more than 260 North American branch facilities, the company stocks and sells products from thousands of manufacturers.

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