CableOrganizer.com recently announced it has achieved ISO 9001:2008 certification through Quality Management Systems registrar BSI, Inc. The company said in a statement, "This achievement, which took merely nine months to accomplish, exemplifies the commitment of CableOrganizer.com staffers and top management alike, to quality and customers by virtue of its compliance with stringent ISO certification requirements for the following scope: Sales, distribution and customer service of cable and wire management, electrical, network and data products to consumers, businesses and the government."
The company's co-founder and chief operating officer, Paul Holstein, commented, "Seeking and rapidly earning ISO 9001:2008 certification is indicative of our utmost commitment to quality, which is always top-of-mind as we pursue our varied business objectives and interface with customers and vendors. This achievement demonstrates our compliance with a rigorous customer service standard, and intention to maintain and even improve upon that high level of service as verified by annual Registrar audits required to maintain our certification. This is one key way we intend to sustain our leading marketplace edge."
On its website, CableOrganizer lists and explains several benefits of ISO certification, as described by ISO consultancy Core Business Solutions Inc. The benefits include the following.
- Improved customer satisfaction
- International recognition of the certification
- Defined processes
- Reduced costs
- More business and business in new markets
- More consistent quality
- Involvement of all employees in making improvements
- Greater management visibility
- Fewer disruptions
- External audits