3SAE, Ericsson form service support agreement

3SAE Technologies Inc. (www.3sae.com) has teamed up with Ericsson Network Technologies (www.ericsson.com) to act as its exclusive Authorized Service Center in North America.

Compiled by Brian Milligan

3SAE Technologies Inc. (www.3sae.com) has teamed up with Ericsson Network Technologies (www.ericsson.com) to act as its exclusive Authorized Service Center in North America.

Ericsson, based in Stockholm, Sweden, manufactures optical-fiber fusion splicers. These include high strength factory splicing kits, outside plant field splicers, and other optical-fiber recoaters and accessories.

Through the agreement, Nashville, TN-based 3SAE will provide certified service, support, training, optical-fiber splice optimizations, spare parts and accessories for Ericsson's complete product line in the U.S., Canada and Mexico. 3SAE Technologies manufactures automated high strength fiber preparation solutions.

By acting as a service center, 3SAE will service all of Ericsson's existing gear in the field. 3SAE will become a complete solution for Ericsson. It will fix broken gear, provide spare parts and accessories, support customers, and offer training on all equipment, service, and preventative maintenance.

Don Grasso, 3SAE CEO, says his company is particularly busy trying to provide service and support to new owners of fusion splicers. Many of these splicers, she says, have been sold by companies that went out of business during the recession.


Correction

In the December 2002 issue ("Next generation of OTDRs are on the way," page 21), incorrect information was given for Acterna, Inc.'s MTS-5100 media test set for the singlemode market. The product's new test functions are designed to let field technicians fully characterize, or qualify, fiber links to ensure that the fiber can support planned services. Combined chromatic dispersion and OTDR functions are available in a new four-wavelength 1310/1480/1550/1625 nanometer module.

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