Hamburger giant deploys IndigoVision's IP video security system

Aug. 1, 2013
Wendy’s Old Fashioned Hamburgers, the world’s third largest quick serve hamburger chain, has deployed IndigoVision’s IP video security system.

Wendy’s Old Fashioned Hamburgers, the world’s third largest quick serve hamburger chain, has deployed IndigoVision’s network video recorder (NVR), IP camera, and related IP access control equipment for a complete IP video security system.

Wendy's says it will use the company's remote access and security equipment to implement human resources policies, carry out staff training, and dramatically increase security investigation efficiency in their New Zealand locations.

According to a representative from IndigoVision commenting on the specific details of the deployment:

'The biggest challenge faced by Wendy’s was human resources and investigations teams gaining access to live and recorded footage. With the existing security system, remote access was impossible over the network, meaning individuals travelled to distant locations and often found the recorded video unusable.

Due to the existing security equipment being a mixture of DVRs and mostly low-cost analog cameras, the decision was made to upgrade all of the recording equipment to NVRs and to replace the majority of cameras with IP cameras.
As some locations had installed higher quality analog cameras, these were to be converted via IP encoders minimizing overall project cost.

See also: IndigoVision scales security management for multiple sites, many IP cameras

The challenge was finding an IP system that would not only give remarkable live and recorded video quality, but could also be easily accessed from a number of remote locations. It was required that the new IP system also offered a hybrid solution of IP encoders and IP cameras, available in a wide range of form factors and resolutions.

After a careful selection process, the IndigoVision video security solution was chosen for a number of reasons. IndigoVision’s unique Distributed Network Architecture (DNA) and dual processor hardware design meant remote access to live and recorded video was made easy.

IndigoVision’s video compression technology, in both IP cameras and encoders, delivered exceptional live and recorded video quality over low bandwidth. Control Center, IndigoVision’s video management software client, reduced investigation time even further through its advanced recorded video search and bookmark technology.

“We were impressed by just how easy it was to get access to remote video and how good the video quality was.” said Roy Batt, Facilities Manager at Wendy’s. “By being able to quickly search recorded video, in multiple remote locations, and easily tagging incidents through Control Center’s bookmark feature we have dramatically reduced investigation time. Previously we would have to visit each of the locations and often the recorded video was poor. Now we can see video from anywhere and the quality is stunning.”

Roy continued, “Not only is video being used by the security and investigations team, the system is being used by the Human Resources department to help identify opportunities to train staff.”

“The IndigoVision solution has helped reduce investigation time, staff feel safer and happier as the solution is helping them with further skills development,” concluded Roy.'


More: IndigoVision implements HD camera-based motion analytics

About the Author

Matt Vincent | Senior Editor

Matt Vincent is a B2B technology journalist, editor and content producer with over 15 years of experience, specializing in the full range of media content production and management, as well as SEO and social media engagement best practices, for both Cabling Installation & Maintenance magazine and its website He currently provides trade show, company, executive and field technology trend coverage for the ICT structured cabling, telecommunications networking, data center, IP physical security, and professional AV vertical market segments. Email: [email protected]

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