NORDX/CDT passes ISO 9001, version 2000 certification

June 19, 2001 NORDX/CDT (www.nordx.com), a wholly owned subsidiary of Cable Design Technologies (CDT) Corp., announces that the company has completed the audit to the new 2000 version of the ISO 9001 system quality standard, making NORDX/CDT the first end-to-end structured cabling system manufacturer to obtain this official recognition.

The resulting certification recommendation by Quality Management Institute (QMI) and Underwriters Laboratories (UL—Northbrook, IL) is based on an auditing process of several specific criteria. For this upgrade, the company's Quality Management system must: establish quality objectives in line with company objectives; measure customer satisfaction; complete the continuous improvement cycle; and audit the processes globally.

"The joint QMI/UL audit on June 5 and 6, proved that we have the right focus—our customer. It also proved that we have the right tools to drive improvement, and demonstrated that these tools have made some measurable improvements in the satisfaction of our customers," explained Normand Bourque, president and CEO of NORDX/CDT. "With this 2000 version of ISO 9001, the upper management has to demonstrate its active involvement in the process. This new standard is more focused on prevention rather than reaction; therefore, all the company processes must be developed accordingly."