CSG Systems taps Wipro Infocrossing for data center services
March 16, 2009 -- Under a five-year agreement, Wipro Infocrossing will provide the data center computing environment for the delivery of most of CSG's customer care and billing services.
March 16, 2009 -- Infocrossing, a Wipro company, has entered into a multi-year contract to provide infrastructure services for CSG Systems International, Inc., a provider of customer interaction management and billing solutions.
Under the five-year agreement, Wipro Infocrossing will consolidate CSG's servers, and manage its mainframe and information storage environments, which will be migrated to Wipro Infocrossing's data centers. Wipro Infocrossing will provide the data center computing environment for the delivery of most of CSG's customer care and billing services, allowing CSG to remain focused on providing customer interaction management solutions.
"We selected Wipro Infocrossing because of its deep data center expertise, rigor and proven process and methodologies," says Bret Griess, CIO and SVP operations, CSG Systems. "This agreement is aligned to our IT initiatives and supports CSG's business goals of expanding our market and extending our reach into new verticals. We are excited to work jointly with Wipro Infocrossing to modernize, improve and expand the IT functionalities supporting the core business of CSG Systems."
"We are delighted to announce the signing of this agreement with CSG," adds Sameer Kishore, president and COO for Wipro Infocrossing. "IT infrastructure management is our core competency and we will bring a well-proven data center transition and managed services methodology to help CSG meet its goals."