Avaya Inc. is expanding membership in its DeveloperConnection program for third-party developers in order to drive the creation of innovative business applications for Internet protocol telephony-based networks.
The company says it is broadening the program to include systems integrators, service providers and Avaya customers.
By expanding membership in DeveloperConnection, Avaya is promoting the development of new open, standards-based features and applications that businesses can use to integrate communications into their operations to achieve competitive advantage. The use of open standards allows companies to add capabilities to their networks without having to replace their existing infrastructure.
One of the new members of the expanded program is American Communication Technologies Inc., a software developer and systems integrator specializing in contact centers.
"Membership in Avaya's developer community is helping us build our business by serving our customers more efficiently and effectively," says John DeLozier, CEO of American Communication Technologies. "By leveraging Avaya resources and working more closely with the company to deliver compliance-tested solutions to the market, we are able to reduce network complexity, speed time to deployment and offer solutions at a price that businesses can afford."
Since the program's inception in 2001, Avaya DeveloperConnection has promoted the development, compliance testing and co-marketing of innovative third-party products that are compatible with standards-based Avaya technologies. Member organizations have expertise in a broad range of technologies that includes IP telephony, contact centers and mobility applications.
The Avaya DeveloperConnection program now lists more than 400 software and hardware developer companies around the world as members. Among them are: eTalk, Extreme Networks, Hewlett-Packard and Onyx Software. Members have created hundreds of solutions tested for Avaya compliance, including natural language speech recognition applications, wireless services, specialized computer telephony integration and reporting capabilities and applications tailored for specific vertical industries.
As a member of the DeveloperConnection program, companies have access to a wide range of support from Avaya, including technical resources and training. Member companies must also meet rigorous Avaya criteria for customer satisfaction, product support, business operations, marketing and sales.
There are three levels of participation in the DeveloperConnection program: Innovator, Premier and Strategic, entailing progressive levels of marketing and sales involvement by the members. Innovator members receive access to discounted hardware and software, software development kits and technical support. Premier members are those who have developed software applications that complement Avaya platforms. In addition to those benefits available to Innovators, these companies are eligible for co-marketing opportunities with Avaya.
Strategic members add the eligibility to compliance-test their applications on Avaya platforms. In addition, these members work with a dedicated Avaya program manager to implement marketing strategies and participate in focused sales engagements and revenue commitments.
Avaya is based in Basking Ridge, NJ. For more information visit www.avaya.com.