TIA, Avaya establish cooperative certification program

Aug. 15, 2003
August 15, 2003 - Program is for specialists in convergence technology.

The Telecommunications Industry Association and Avaya Inc. announced they have established a cooperative certification program for specialists in convergence technology.

Avaya will recognize the TIA Convergence Technologies Professional (CTP) certification exam as equivalent to Avaya's Communications Networking exam - the core requirement of the Avaya Certified Associate certification. The TIA will also recognize Avaya's Communications Networking exam as equivalent to its CTP exam. The cooperative program begins June 2003.

This agreement will eliminate the need for program candidates to register for two different programs and is expected to increase the number of candidates for technical certification among solution providers, distribution partners and end users. Solution providers, in particular, have noted the substantial cost of investing their time and money into the many different certifications their people are required to carry. This agreement will begin to reduce these required certifications through joint recognition.

"We are pleased to be working with Avaya to help provide a pool of qualified candidates to earn their ACA credential," states TIA President Matthew Flanigan. "TIA's CTP credential will meet the requirement for Avaya's ACA core exam but also for other manufacturer product-specific training requirements, allowing channel companies to minimize the time employees need to be out of the office for the now often redundant portions of vendor-specific training."

"As a long-standing TIA member, Avaya was pleased to be asked to participate on the CTP Advisory Council and provide the industry with a means to validate vendor-neutral convergence skills," states Mark Sinnott, program director for Avaya Professional Certification. "Avaya is very focused on offering our business partners as many options as possible to meet our convergence solution competency requirements, and we are excited to be associated with TIA's CTP credentialing program. This will be a huge benefit for the thousands of Avaya Certified professionals around the world."

With Avaya as a sponsor, the TIA launched its CTP certification in 2002 as the industry's first vendor-neutral, proctored exam for convergence technologies professionals. It is designed to serve as a prerequisite or introductory certification for product and application-specific certifications from various manufacturers.

The CTP exam provides a way for individuals to demonstrate that they have obtained core competencies in data networking, telephony networking and convergence technology areas including industry standards and protocols, infrastructure, IP protocols, telephony concepts and fundamentals, voice-over convergence, topology convergence and troubleshooting.

Avaya has offered the ACA credential to technical specialists since 2000. ACA is the first of a series of requirements for higher-level Avaya credentials such as the Avaya Certified Specialist and Avaya Certified Expert. Avaya Professional Certifications are offered in IP telephony, local area networking, messaging, multimedia contact centers, interactive voice response systems and proactive contact solutions. Individuals who choose to transfer their TIA CTP credential into the Avaya Professional Certification Program will receive credit for the core exam portion of the ACA requirements.

Avaya Inc. is based in Basking Ridge, NJ. For more information visit
www.ctpcertified.com.

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