August 17, 2001 Molex Inc. (www.molex.com) lets engineers look for technical information using multiple languages on the company's web site. General web site information is available in Japanese, Korean, and English. The technical feature search in the online catalog has been expanded to include English, Spanish, German, French, and Italian as well. In addition, interactive functions such as sample ordering and customer questions submitted via the web site are also handled directly in the user's native language.
"Adding multiple languages to the feature search was a logical step, as customers increasingly use the Internet to source information on new and existing products," says Chuck Bartlett, vice president, e-commerce and logistics at Molex.
During the next year, Molex plans to continue building upon both the web site's technical depth and the multi-language content.