ADC adds field liaison support to PACE program
November 28, 2007 -- ADC has introduced a field liaison support element to its Professional Architects, Consultants and Engineers (PACE) program.
November 28, 2007 -- ADC has introduced a field liaison support element to its Professional Architects, Consultants and Engineers (PACE) program to increase the support of PACE members serving the company's current and prospective enterprise and service provider customers. As field liaisons to contractors and designers across the United States and Canada, ADC systems engineers will directly provide their experience, technical knowledge and resources to these industry professionals.
"Over the past year, we have consistently heard from our 900 plus members about a real need for another level of support in serving their customers. Enhancing the PACE Program with field liaisons demonstrates our commitment as a complete solutions provider and partner for our participants," says David Yanish, PACE program manager at ADC. "While a primary goal of this enhancement is to provide access to more training and tools across a broad scope of technologies and topics, it also will promote more collaboration with the consultant community, a group of important market influencers on the customers that we collectively serve."
Resources that the PACE field liaisons will provide include: ADC system engineer participation in site visits with PACE members to match customer needs with the applicable technologies; technology, product and application training, such as the emergence of 10G Ethernet and datacenter consolidation; rich content, including industry standards updates, whitepapers and application notes.
Launched in 2006, the PACE program is designed to inform, support and nurture ADC's relationships with consultants and designers. Other elements of the program, according to the company, include: ongoing subject-matter expertise, simple and concise content delivery, portal navigation and dedicated partner support and easily accessible and simple design and proposal tools.
"As we have said since introducing PACE, we deeply value our relationships with the consultants who are serving our industry and want to inform and support them as much as possible," adds Yanish. "ADC is pleased to leverage our systems engineering team to provide industry professionals with additional PACE program resources to draw upon."