ABB now offers the ABB eFinder portal on the Installation Products (formerly Thomas & Betts) website. The eFinder portal enables users to search for and purchase products from the inventory of participating distributors.
The search engine is available on the ABB Installation Products home page, as well as most product pages on the site. Search results identify which distributors have in-stock items, and available quantities. Users connect with the distributor e-commerce shopping cart to complete a purchase.
The company says that through the new eFinder portal, “Customers may now search online for ABB Installation Products and can purchase them from the distributor who has the products in stock. Once the product is located, the customer may buy it from the distributor by connecting directly to the distributor’s e-commerce page and placing the products in an online shopping cart for the final purchase transaction.”
Matthew O’Kane, vice president for digital customer experience with the ABB Electrification business, commented, “Customers have consistently requested a tool to find inventory-availability information quickly and easily. The new ABB eFinder web portal not only enables our customers to find what they need in stock, but also to purchase it by connecting directly to the distributor’s website to order it online. This has made finding and procuring needed items faster and easier, especially in the event of an emergency.”