New IP PBX connectivity appliances support traditional, VoIP, mobile/FMC, video services

Digium's Switchvox 450 and 470 are extremely full-featured redundant IP PBX appliances that meet the Unified Communications Systems needs of mid-sized businesses.

Digium, Inc. (Huntsville, AL), a unit of Asterisk Company, has announced general availability of its two new IP PBX appliances designed to meet the IP phone system needs of mid-size businesses, while delivering expanded performance capabilities.

The Digium Switchvox 400 Series includes all enterprise-class Unified Communications (UC) features at one affordable price, says the company. Supporting up to 600 users in a single business phone system, the Switchvox 400 platform now additionally provides more powerful processing for more demanding applications. The Switchvox 450 and Switchvox 470 are the newest additions to the product line and address larger applications and customer needs.

Essentially, Digium states that the expanded Switchvox 400 line now supports full-featured functionality for complete business phone systems, including support for: VoIP and traditional calling; mobile applications; fixed mobile convergence; interactive switchboard; advanced IVR capabilities; integrated conferencing; video calling support; voicemail with email integration; built-in call queues; detailed reporting; one-touch and scheduled recordings; CRM integration and extend API; faxing; music-on-hold; and Digium IP phone integration.

See: Report finds SMBs puzzled by VoIP choices

The Switchvox 450 and 470 appliances also offer server-class architectures, significantly more memory, state of the art processors, enhanced RAID options and solid state drives (SSD). These enhancements allow new Switchvox appliances to more than double the number of concurrent calls supported on the prior models. In addition to improved capacity and performance, the size of the appliances has been reduced by 46 percent, the weight by 37 percent, and the power consumption by 22 percent, producing environmentally-friendly solutions.

"Digium is broadening our line of phone systems to address the needs of larger and more complex UC requirements," explains Mark Amick, Digium's director of product management. "Incorporating all of the award-winning features of Switchvox into two new appliances provides the solutions that our customers and channel partners have requested to address larger applications at the best value for SMB business phone systems."

"Digium's Switchvox 470 supports our demanding requirements for multiple queue calls, call recordings, conference calls, and customized switchboards for hundreds of users," attests Mike Pierce, advisory engineer for RuffaloCODY. "We have also incorporated the Digium IP phones into our application for their seamless integration and high-quality voice calls to support our demanding call center needs. The Switchvox 470 and the Digium IP phones offer the easiest setup and installation possible while providing all of the features we need at an affordable price for our 500+ employee network."

The Switchvox 450 is intended for mid-sized or larger businesses seeking a high performance, highly redundant, full-featured IP PBX that supports up to 500 users in a single platform. It is priced is $9,850 USD. The Switchvox 470 is suited for mid-sized or larger businesses, provides the fastest processing power in the Switchvox product line for the most demanding applications, and supports up to 600 users in a single platform. It is priced at $12,975 USD.

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