Concert Technologies recently announced its formation of a nationwide connectivity site-readiness task force. The task force “has been closely examining the impact of COVID-19 on the ability of commercial and government organizations to support the nationwide delivery of critical internet infrastructure,” the firm said.
The temporary closure of non-essential facilities, along with significant shifts to teleworking, have resulted in a significant reduction in on-premise facility management personnel. This, Concert pointed out, has led to reduced capacity for telecom site-readiness activities, circuit delivery, inside wiring, and customer premises equipment deployments at government and commercial buildings across the U.S.
Specifically, Concert said facilities are dealing with the following challenges.
- Direct access to customer sites has been restricted according to regional health and safety guidelines, forcing partial to near complete office-building shutdowns and directly impacting the delivery of connectivity-service requests.
- A wide range of safety guidelines have been implemented for site technicians interfacing with on-site personnel, causing site access refusal for contractors unable to comply with regulations enforced on-site.
- Demand for nationwide circuit delivery projects is starting to build, as states and counties implement less-restrictive “back-to-work” guidelines and the nation begins to reopen.
“The task force has identified a lack of management personnel to be a major issue facing technology rollout companies performing work associated with site readiness for telecom providers during the early stages of post-COVID-19 recovery,” Concert added. “This is due to many firms’ decision to furlough or layoff their employees, a reluctance to bring back employees during the period of uncertainty surround the reopening of our nation, and a poor ability to scale their available resources.”
Dennis Mazaris, Concert Technologies’ president and chief executive officer, stated, “In the case of COVID-19, Concert has been maintaining our workforce. We are committed to providing effective and affordable business continuity solutions and the Site Readiness Recovery Task Force has been able to help service providers and nationwide organizations prevent unforeseen delays and cost surprises due to regional restrictions. Concert’s work volume is a good indicator of our country reopening. Each state is opening at their own discretion, which is directly reflected in us managing more and more of our local resources for those regions that are further along in their reopening strategy.”
Concert added that it addresses the scaling of resources by using its ISO 9001:2015-compliant quality management system, leveraging its BICSI-accredited ICT project management training courses, as well as its internal training program to provide telecommunications providers and their customers with dedicated project management teams that fit their unique nationwide rollout needs.
The company added that it “is expecting a large volume of nationwide circuit-delivery projects as organizations prepare to bring their workforce back to the office.”
Anyone interested in learning more about Concert Technologies’ Site Readiness Task Force can email [email protected].