System Surveyor upgrades cable infrastructure design capabilities

Jan. 5, 2021
The company says its new Flex Cable system design feature lets security integration professionals depict all the twists and turns of cabling.

Simplifying one of the most challenging aspects of system design and installation, System Surveyor (Austin, TX) announced that it has enhanced the Cable Infrastructure functionality in its customer engagement and system design platform. Via the upgrade, security professionals can now easily and quickly configure cable runs between planned devices on the digital software. The platform's Cable Path tool estimates cable lengths for a bill of materials and provides details for installation and cable pulls.

System Surveyor is billed as a "mobile, SaaS-based platform[that] enables everyone involved in system design, installation, and maintenance to collaborate on an unprecedented scale." According to the company, by working together in one system of record, professionals can better plan and manage the systems organizations rely on every day, including those for video surveillance, CCTV, access control, intrusion detection, fire alarm, IT and communications, building automation, AV, healthcare, and others.  

The company adds that, from system integrators to end customers to subcontractors, the benefits of using the System Surveyor platform may include increased sales, faster project completions, higher satisfaction, and enhanced long-term service levels.    

The System Surveyor Infrastructure system type connects cabling (CAT5, access control, HDMI, fiber, etc.) with the many other systems the platform supports. Using the platform's new “Flex Cabling” feature, system integrators, enterprise security staff, and other industry experts now can: 

  • Show exactly how cable paths will run through a building. 
  • Bundle multiple cable types within the same cable path run;.
  • Estimate cable path lengths, enabling comparison with industry standard design guidelines and including allowance for up and down segments.
  • Determine the total length of each cable type required for a project.
  • Run a cable path report that breaks out each run showing connected devices, each cable element in the cable path, and termination details on each end.

“Our new Flex Cabling feature was driven by customers, who can now more precisely design cabling on their digital floor plan and automate a bill of materials,” said Chris Hugman, System Surveyor CEO. “Many of our customers use outside contractors for system cabling. This enhancement makes it even easier to collaborate, plan, and capture cabling ‘as-built’ records with these important business partners. It all translates into faster installs, lower costs, and higher customer satisfaction.” 

As part of the company’s ongoing commitment to its user community, System Surveyor announced that it has also added 25 new icon elements for easy drag-and-drop system design. These include elements in high demand such as video doorbells, health scan kiosks, and vape sensors that are gaining significant adoption in the industry. Every element in System Surveyor has intelligent attributes to help guide users through critical data capture to improve pre- and post-sales implementation.

System Surveyor also announced new survey comments, accessories, and advanced reporting features last September, enabling project teams to better streamline the system design process and collaborate virtually.

“Our users will see many other platform enhancements in 2021 to help them manage system installation, reduce costs, and improve the overall experience for all stakeholders from system planning to long-term maintenance,” added Hugman.

A recent customer impact study by the company found that System Surveyor integrator customers achieve a 20 percent increase in sales conversions, 35 percent increase in time and efficiency savings, and a 10 percent increase in gross profit margin.

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