Greenlee/A Textron Company (NYSE: TXT) has introduced its AirScout Wi-Fi readiness test system. Greenlee says the AirScout system is designed to characterize a Wi-Fi environment, optimize wireless network setup, and produce a simple, on-screen report that a technician can immediately share with the customer. The company adds that the system goes beyond simple test and measurement by validating a home for Wi-Fi readiness and identifying solutions to solve potential problems.
"AirScout brings intelligence to the process by measuring multiple locations simultaneously, then using the data to select the best channel and optimum location of the wireless access point," states Greenlee's product press release. "To do this, the system surveys the Wi-Fi environment, produces a heat map, and provides a Quality of Experience (QoE) score that can immediately be shared with the subscriber. Armed with this information, the technician can educate the consumer about their Wi-Fi coverage, ensure the Wi-Fi setup meets their expectations, enabling up sell opportunities where there are gaps and provide a birth certificate for future reference."
“AirScout takes testing to the next level, bringing the rigor of real world Wi-Fi performance testing into an easy-to-use automated solution that provides visibility into the subscribers Wi-Fi experience. Currently, most technicians installing services have limited tools to support Wi-Fi network installations, if any,” comments Jason Byrne, director of product management for Greenlee Communications. “The actual customer’s Wi-Fi user experience is a blind spot that is costing the operators millions in customer support, truck rolls, and increased churn. Our system produces easy to understand, on-screen results that can be immediately shared with the consumer, helping them to understand what to expect from their Wi-Fi network.”
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